General Information

 

TELMO one is a software-as-a-service (SaaS) platform owned by:

 

BARREK d.o.o.
Ulica Vjekoslava Heinzela 60,
10000 Zagreb, Croatia
E-mail: info@telmo-one.com

 

These Terms of Use govern the rights and obligations between BARREK d.o.o. (hereinafter: Service Provider) and the individual or legal entity using TELMO one (hereinafter: User or Client).

 

By using the system or creating an account, the User confirms that they have read and accepted these Terms of Use.

 

Description of the Service

 

TELMO one enables the organization and management of events such as conferences, training sessions, seminars, and similar events, with functionalities for:

• participant registration,
• user communication,
• certificate and report generation,
• schedule and event management.

The system is cloud-based and does not require local installation.

 

User Registration

 

To use the system, registration is required. The User agrees to:

• provide accurate and complete information,
• keep login credentials secure,
• not share their account with third parties without explicit permission from the Service Provider.

The Service Provider reserves the right to refuse registration, temporarily restrict, or permanently revoke access to the system in case of a breach of these Terms.

 

Payment Methods and Invoicing

 

TELMO one services are charged at the time of adding a new event in the system, according to the price list presented to the client at that moment.

Available payment methods:

• Credit and debit card payment
• Bank transfer

An electronic invoice is issued after successful payment.

 

Right to a Refund

 

The Client has the right to request a refund within 30 days of payment, under the following conditions:

• the client has not started entering participant registrations for any event associated with the paid service
• the request is submitted in writing to info@telmo-one.com

The Service Provider reserves the right to deny a refund if the system has been used for actual event organization or if the services have been fully or partially consumed.

 

User Obligations and Responsibility

 

The User agrees to use TELMO one:

• in accordance with the laws of the Republic of Croatia and the EU,
• solely for lawful and legitimate purposes.

The User is solely responsible for:

• the lawful collection and processing of participants’ personal data,
• the accuracy and truthfulness of the content entered into the system,
• all activities carried out under their user account.

The Service Provider is not responsible for the content, data, or actions of Users.

 

Limitation of Liability

 

The Service Provider:

• does not guarantee uninterrupted availability of the system, although reasonable efforts will be made to ensure high uptime,
• is not liable for any direct or indirect damages arising from temporary service outages, technical issues, data loss, system errors, or account misuse,
• reserves the right to modify or discontinue any feature without prior notice.

In any case, the Service Provider’s maximum liability is limited to the amount the User paid during the last 3 months of service.

 

Intellectual Property

 

All elements of the TELMO one system (software, design, database, documentation) are the exclusive property of BARREK d.o.o. or its partners.

The User is not permitted to copy, reproduce, distribute, or use any part of the system outside the scope allowed by these Terms.

 

Data Protection

 

Personal data is processed in accordance with the Privacy Policy and the Data Processing Agreement (DPA), which the User accepts during registration.

BARREK d.o.o. acts as the Data Processor for participant data entered by the User and assumes no responsibility for the lawfulness, content, or purpose of such data processing.

 

Termination of Contractual Relationship

 

The User may request account deactivation at any time by email.

The Service Provider may terminate the agreement and disable access to the system in cases of:

• breach of these Terms,
• misuse of the system,
• threats to service security, stability, or legality.

 

Changes to Terms of Use

 

The Service Provider reserves the right to amend these Terms. All changes will be communicated via the system or by email.

Continued use of the service after such changes implies acceptance of the new Terms.

 

Governing Law and Jurisdiction

 

These Terms are governed by the laws of the Republic of Croatia. All disputes shall be subject to the jurisdiction of the competent court in Zagreb, Croatia.

 

Last updated: August 1, 2025